Design a customer centric organization where productivity per person increases as you scale by unlocking the right balance between empowerment and guidance.
Organization Physics
Design an organization where +70% of your people’s energy goes towards generating value for the customer and realizing your corporate vision
Collaboration Scheme
Establish a governance model that promotes collaboration and clarity, prevents silos and is designed to generate an empowered guidance that focuses on outputs
Remote & Hybrid Set up
Set yourself up for the 21st century with processes and systems that allow you to thrive in a remote or hybrid environment and leverage this as part of your employee value proposition
Every time the size of a city doubles, productivity per resident goes up by 15%. But when companies double in size, the exact opposite thing happens
In cities, you are self-organized and you have a certain level of guided freedom and autonomy to do what you think is right
MAAD Impact
Our work
THE ROOM | Customer-centric organization
We designed & implemented a new “personalized” organizational structure based on the company’s customer journey in order to maximize each team’s value creation capabilities.